Roadchef Norton Canes has been rated as the best motorway service area (MSA) in the UK for the second year running. A study conducted by independent transport watchdog Transport Focus highlighted that 92% of all motorists leave Roadchef feeling satisfied, with Norton Canes scoring an overall satisfaction rate of 99%. Roadchef’s Stafford South and Tibshelf North MSAs also made the UK’s top 10, with impressive customer satisfaction scores of 98% each.
The vast choice of food, drink and shops was a key factor in Roadchef’s overall results, with almost 50% of customers feeling that the business offers a good range of food. Popular brands include McDonald’s, Costa, WHSmiths and Spar, while Roadchef also introduced one of its first Leon restaurants at Norton Canes earlier this year.
Mark Fox CEO of Roadchef, said: “We’re thrilled with the success of all our sites in the recent survey, especially as Norton Canes is recognised as the top performing service area for the second year running. We are proud to continue to invest in our sites, improving and adding facilities to suit all needs and restaurants to suit every taste.
“The team works incredibly hard to ensure all our customers have a fantastic experience with us, and these results are a testament to Roadchef’s ongoing commitment to making Britain’s roads safer and motorists happier.”