McDonald’s, along with its franchisees in the UK and Ireland, has selected Ingenico Group, the global leader in seamless payment, to handle the growth in demand for cashless transactions for the next five years. McDonald’s cited capacity, reliability, performance and security as the drivers for its Next Generation Cashless Solution.
Ingenico has worked closely with McDonald’s and its franchisees, who make up over 80% of the estate, to deliver the technology to cope with the forecasted growth of cashless payments, as well as new payment technologies such as Apple Pay and Google Pay. The solution has been successfully deployed to all McDonald’s restaurants across the UK and Ireland.
Jon Braithwaite, director of IT for McDonald’s Restaurants Limited, said: “We believe that this payment solution is one of the most advanced in the retail sector and is a critical component to delivering excellent experience for our customers. Leveraging Ingenico’s experience of implementing complex payment programmes, our teams have been able to deliver the new service ahead of schedule, on budget and with the outstanding performance level we expected.”
Ian Benn, senior vice president, commercial, enterprise retail for Ingenico Group, added: “Throughout its history, McDonald’s has been a leader in customer service innovation. Ingenico is very proud to be able to play a part in that story, speeding up service, adding new payment options and staying ahead of the pace.”